Failed subscription payment recovery rate calculator
More sharing options
Worked example
- Failed invoices recovered: 65
- Initially failed invoices: 100
Failed invoices recovered · 65%
See the formula
Failed invoices recovered ÷ Initially failed invoices × 100.
How to interpret the result
Count initial failures once and allow every invoice the full recovery window. This measures invoices rather than subscriber losses.
Publisher example
36 of 60 initially failed invoices recover, for a 60% recovery rate. The remaining 24 may include members whose access continues during a grace period.
Related reading: Stripe subscription retries: check the payment method on the failed subscription
Measurement reference: Stripe subscription analytics definitions